Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
RideSafety ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our vehicle recall management platform and related services.
Personal Information
When you create an account, we collect your name, email address, and password. This information is necessary to provide our services and communicate with you about recalls.
Vehicle Information
We collect Vehicle Identification Numbers (VINs) that you provide to check for recalls. This data is used solely to provide recall information and monitoring services.
Usage Data
We automatically collect information about how you use our service, including pages visited, features used, and time spent on our platform to improve our services.
Communication Data
When you contact us for support, we retain records of our communications to provide better assistance and improve our services.
Service Delivery
We use your information to provide recall checking services, send notifications about recalls affecting your vehicles, and maintain your account.
Communication
We may send you service-related emails, recall notifications, and important updates about our platform. You can opt out of non-essential communications.
Improvement
We analyze usage patterns to improve our services, develop new features, and ensure our platform meets user needs effectively.
Legal Compliance
We may use your information to comply with legal obligations, resolve disputes, and enforce our terms of service.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We may share information with trusted service providers who help us operate our platform, such as hosting services and email providers, under strict confidentiality agreements.
Legal Requirements
We may disclose information when required by law, court order, or to protect the rights, property, or safety of RideSafety, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with continued protection under this policy.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.
Access Controls
We implement strict access controls, ensuring only authorized personnel can access your data, and only when necessary for service delivery.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
Data Minimization
We collect and retain only the minimum amount of data necessary to provide our services effectively.
Access and Portability
You have the right to access your personal data and request a copy in a portable format.
Correction
You can update or correct your personal information through your account settings or by contacting us.
Deletion
You may request deletion of your account and associated data. Some information may be retained for legal or legitimate business purposes.
Opt-Out
You can opt out of non-essential communications and certain data processing activities through your account settings.
Essential Cookies
We use essential cookies to maintain your session, remember your preferences, and ensure proper functioning of our services.
Analytics
We use analytics tools to understand how our service is used and to improve user experience. You can opt out of analytics tracking.
Third-Party Services
Some third-party services we use may set their own cookies. We provide information about these services and how to control their cookies.
Privacy Officer
Email: contact@rtascience.com
Phone: 1-800-RIDE-SAFE (743-3723)
Mailing Address
RideSafety Privacy Department
123 Safety Boulevard, Suite 400
Detroit, MI 48201
We will respond to privacy-related inquiries within 30 days of receipt.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of RideSafety after changes become effective constitutes acceptance of the updated policy.